Privacy Policy

Nurtured Soul Skincare is a small, personal brand. We collect only what we need to process your orders, communicate with you, and improve your experience with our products. We do not sell your information to anyone. We never have and never will.

This privacy policy explains what personal information we collect, how we use it, and what choices you have. If you have any questions, you can contact Cindy directly at nurturedsoulskincarecolorado@gmail.com.

When you place an order or create an account, we collect:

• Your name and email address
• Billing and shipping address
• Payment information (processed securely by Shopify Payments — we never see your full card number)
• Order history and purchase details
• Messages you send through the Ask Cindy contact form

When you browse our store, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on the site
• Device type and operating system

This browsing data is collected via cookies and standard analytics tools to help us understand how the site is used. It is not used to identify you personally.

We use your personal information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your questions and messages
• Send the Nurtured Note email newsletter (only if you've opted in)
• Improve the store experience based on aggregate usage patterns
• Comply with legal obligations

We will never use your information for purposes beyond what you would reasonably expect from a small skincare brand.

We share your information only with the service providers who help us operate this store:

• Shopify — our e-commerce platform. Your data is stored securely on Shopify's infrastructure. See Shopify's privacy policy at shopify.com/legal/privacy.
• Shipping carriers (USPS, UPS) — your name and address are shared to fulfill your order.
• Shopify Email — used to send the Nurtured Note newsletter. You can unsubscribe at any time.

We do not sell, rent, or trade your personal information with third parties for their marketing purposes.

Our store uses cookies — small files placed on your device — to remember your cart, enable the checkout process, and understand how visitors use the site. Shopify uses these cookies as part of standard store functionality.

You can disable cookies in your browser settings, though doing so may affect some store functionality, including your ability to complete a purchase.

If you sign up for the Nurtured Note, we will send you occasional emails about new products, skincare guidance, and updates from Cindy. We send approximately twice a month.

You can unsubscribe at any time using the link at the bottom of any email. Your email address will be removed from the list within 10 business days. We never share newsletter subscriber lists with third parties.

You have the right to:

• Request access to the personal information we hold about you
• Ask us to correct inaccurate information
• Request that we delete your personal information, subject to legal requirements
• Opt out of email marketing at any time

To exercise any of these rights, contact Cindy at:

nurturedsoulskincarecolorado@gmail.com.

We will respond within 30 days.

Our store is hosted on Shopify, which uses industry-standard SSL encryption to protect your data in transit. Payment processing is handled by Shopify Payments, which is PCI-DSS compliant. We never store your full credit card information on our servers.

While no online transmission is 100% secure, we take reasonable precautions to protect your personal information and work with trusted platforms that hold their own to high security standards.

We may update this privacy policy from time to time to reflect changes in our practices or for legal reasons. When we do, the "Last updated" date at the top of this page will change. We encourage you to review this policy periodically.